How do I pair?
One person starts a shared home and sends the generated invite code. The second person enters that code to connect both accounts to one Mochi and one private two-person space.
Lovegotchi support
Help With Your Shared Mochi
Clear answers for pairing, care, growth, streaks, memories, subscriptions, privacy, and accounts—based on the current Android app.
How do I care for Mochi?
You can feed, play with, cuddle, bathe, and put Mochi to sleep. Care from either paired account updates the same shared pet.
How does Mochi grow?
Mochi grows through egg, baby, child, teen, adult, and legendary stages as your shared progress continues.
How do streaks work?
The shared activity streak increases on consecutive calendar days. More than one visit on the same day keeps the count unchanged; returning after a missed day begins again at one.
Who can see our chat?
Lovegotchi chat is a private two-person space. Access in the app is restricted to the accounts paired in that shared home. The website does not claim that chat is end-to-end encrypted.
Which platform is supported?
Lovegotchi is currently promoted for Android through the official Google Play listing.
Where are memories and journal pages?
The Memory Vault stores selected photo and written memories. The journal is a separate set of dated shared pages with prompts, reactions, and a writing streak.
Learn the differenceWhat is Lovegotchi Plus?
Monthly and yearly Plus plans currently include premium cosmetics and rooms, rare evolutions, a badge, unlimited memories, access for both paired people when one subscribes, and an ad-free subscriber experience.
How do I delete my account?
Use the account deletion option in the app’s profile settings. If you cannot access the app, email support from the address linked to your account.
Still stuck?
Tell us what happened.
Include the screen you were on, what you expected, and any error message you saw. Do not email passwords, one-time codes, or payment details.
Email Lovegotchi support
For privacy requests, use the subject line “Privacy request.”